15th September 2026: Yamaha Music India has launched its first-ever dedicated call center in India, designed to offer faster, more accessible support to customers across its Musical Instruments and Audio Product categories.
The call center will be operated in partnership with a customer experience management provider and will give customers a single, reliable point of contact for product queries, service requests, and support, available in both English and Hindi.
As musical instruments and audio equipment become long-term companions for musicians, students, and enthusiasts alike, the ownership experience extends well beyond the point of purchase. Prompt servicing, reliable guidance, and easy access to assistance directly shape how customers experience a brand over time. With this in mind, Yamaha Music India has made after-sales service a core pillar of its customer strategy, ensuring that product queries, service request, or troubleshooting needs are met with the same standard of care that defines its instruments and audio equipment.
Key details:
- Channels: Phone and email support
- Languages: English and Hindi
- Operating hours: Monday to Saturday, 10:00 AM to 7:00 PM
- Product coverage: Musical Instruments (MI) and Audio Products
- Contact number: +91 85273 23300
“After-sales service is not an afterthought for us, it is an extension of the promise we make when a customer chooses Yamaha. This call center allows us to be more accessible and responsive, so that support is never far away for anyone who owns a Yamaha product,” said Mr. Yusuke Honda, General Manager, CX Division, Yamaha Music India.
With the launch of this call center, Yamaha Music India reaffirms its commitment to building lasting relationships with its customers and setting a new benchmark for after-sales care in India’s musical instruments and audio industry.
